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Manglement v’s Management

22 Sep

Mangle

source: https://www.findmypast.co.uk/

Leadership and Management have never been more important in this era of disruption that some are calling the 4th Industrial revolution where:

  • Traditional business models are breaking down and being replaced by big tech (the so called FAANGS of Facebook, Apple, Amazon, Netflix and Google)  – add to that the gig guys = UBER et al.
  • Traditional politics and government seems to be in a freefall with demagogues and political de-stabilizers running amok.
  • Traditional Work and employment being replaced by AI, robotics and software.
  • Intergenerational skepticism regarding the threat to the environment and climate change

This can lead to manglement (see above illustration of the old fashioned mangle … used to wring clothes out manually.)

Manglement leads to problems in organisations and businesses such as:

  • Lack of communication = people unsure of their role or status or even what they need to accomplish
  • Loss of motivation from former high performers who feel misunderstood and sidelined
  • Heightened loss of a positive culture
  • ‘Office’ gossip and backbiting

Manglement breaks down teams, loses productivity and often leads to high performers taking their talents elsewhere.

Manglement doesn’t care. Manglers don’t have the emotional intelligence to understand or even care. They see people as just numbers. They are unaware of the impact that this type of non management has on the people and ultimately the organisation.

Leaders and managers know their people and the value they bring and they communicate, consult and recognise.

Sometimes they even reward.

Energy, enthusiasm and entrepreneurship … new pioneers 2018

31 Dec

I can’t help it. I admire entrepreneurs and pioneers in small business. People with energy and enthusiasm who take an idea and make it work. I call them the new pioneers. More often than not the ideas don’t always work straight away.

Pioneers can face resistance and moments of failure. And it hurts. But we don’t learn from success.

New pioneer #1 THE LUCKY BEE AT FRANKIES ROOFTOP. 

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Matt Bennett and Rupert Noffs from The Lucky Bee at Frankie’s Rooftop. Who would have thought that a New York restaurant would land in Woy Woy on the central coast of NSW. Always scenically magnificent but not always classy (no offence!) – this dynamic duo has turned a pub into a destination for foodies. The boys have so much energy and  enthusiasm … you could bottle it. There’s an idea!!!

New pioneer #2 BREW HA HA 

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Denis & Mirjana Dordevic from Brew Ha Ha Coffee Roasters in Lilyfield, Sydney also rank as pioneers and entrepreneurs with flare and enthusiasm + great coffee and food. I’ve watched this business grow with the energy and love the owners and staff put into it. They regularly change their offerings to keep things fresh. 

New pioneer #3 JACK RABBIT SLIMS

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Andrea and his team from Jack Rabbit Slims Barbershop in Kings Cross have energy in spades. I remember when Andrea started out in a little concrete box next door to the Piccolo Bar. Just one chair and a toolbox but Andrea can cut hair. He’s not your ‘grab the clippers and mow the lawn type’ barber. He understand the nuances of hair and the directions it can take. I know because I have a lot of it and it grows fast in weird directions. Andrea takes a lot of care and it shows. It’s sometimes hard to get a booking.

New pioneer #4 GREENWICH MANAGEMENT COLLEGE

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I’m biased here. I do some teaching and instructional design for Greenwich and I have to say that in my experience in this field and with numerous colleges and RTO’s, this place stands out in a crowded space. The management and staff have built the machine but the students have brought the energy. They come from all parts of the world … from Mongolia to Brazil, Italy to Macedonia, Colombia to Azerbaijan, the US and Ireland. Often they work multiple jobs as well as study but they are amazing. The college services are fine tuned and the management skilled listeners and entrepreneurs.

Here’s to all the new pioneers of 2018. Doing things differently with enthusiasm and love.

It shows.