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Let’s go surfing now …

20 Dec

Source: https://i.ytimg.com/vi/b6hoBp7Hk-A/maxresdefault.jpg

The world of work has changed. Many of us may never have a fulltime job. This can be daunting for students who undertake qualifications at either a tertiary or vocational level. But there are some core skills that can help you surf from one industry sector and multiple workplaces to another.

Core skills keep you on the wave

Core skills are ‘skills’ that are highly regarded in the workplace. These transferable skills are around these main areas:

  • Leadership
  • Management
  • Team skills
  • Communication
  • Collaboration
  • Creativity

Leaders know when to paddle out

In these times of uncertainty around politics, climate change, increased competition and the digital environment, effective leaders use emotional intelligence to keep their people buoyant and centred. They know who their people are and what drives them. They also know the road ahead and the work that has to be done. True leaders are selfless and have their ‘fingers on the pulse.’ Leaders are strong and calm. They are also resilient and can manage and harness change. Leaders continually develop their people so that they have the skills and knowledge to function in a changing environment. They are well prepared for the waves and when in doubt … paddle out.

Managers should surf too

Skilled managers are not just task driven. They can see the big picture and the scope of the projects they work on. They find the best people and nurture them just as leaders do (a manager can also be a leader,) and they communicate and collaborate regularly in often informal ways like quick ‘catch ups) or ‘how you going?’ sessions. In that way they get to know their people and know where a project is at and if there are any risks or difficulties that need to be managed.

Teams surf together

High functioning teams work together to achieve outcomes. They have less of the ‘storm’ and more of the ‘norm.’ In that way they can move across the waves to not just get the work done, but also to build and sustain a team when the waves get choppy.

Communication in big wave surfing

Communication skills are vital in the workplace. Leaders, managers, teams and individuals need to be on the ‘same page’ and fully informed especially when unexpected change occurs which is often. Communication encompasses emails, meetings, presentations and reports. Skilled ‘surfers’ move across the wave and as they do, they keep their colleagues abreast of situations. Skilled communicators are smart enough to know who their stakeholders are and how to communicate with them. Skilled presenters are a key to the workplace. They have a voice and they know how to use it without boredom or drama. They engage to communicate. And … they are aware.

Collaboration when competing or rescuing

Surfing can be a solitary sport. That’s one of the things that make it attractive. Just you out on the board in the waves. But surf clubs work together to keep the beach a safe environment. They train constantly; they build skills in swimming, using the surf boats and first aid. They collaborate and work together. Collaboration is the key to getting the work done and to the encouragement of new ideas and ways of doing things. It’s the beginnings of creativity.


Source: http://www.live-swell.com/surfrentals/wp-content/uploads/2015/07/Your-wave-image.jpg

Creativity in surfboard design

Surfing was practiced thousands of years ago by indigenous people using logs to ride the waves. But over time, surfboards have evolved to better catch waves and turn surfing into a dynamic and athletic sport. Surfing innovators used their knowledge of the topography, the sea, wave patterns and human physiognomy to design better boards. We are all creative. It’s just a key we can unlock by shifting our perceptions and training our minds to look for newer and better ways of doing things. 

Keep on developing transferable core skills

This why we need special rooms to be innovative

10 Jun

innovation cave

One of the myths around innovation is that you need some kind of ‘special conditions’ to bring out the creative in you. See the Google workplace and just about every ad agency in the known universe.

I love these rooms with their funny pics and pinball machines and pool tables.

And I like how I get to wear my jeans – wow I feel so free!

Hang on there … I’ve got an idea coming. Here it is.

No wait. It’s stopped somewhere up the line to get some new passengers on board.

The names of those passengers are Mr Tired, Ms Bored, Mr Lazy and the Count of no account.

We’re all creative and we don’t need any special conditions to think of new ways. Just some energy and imagination.

Image

The Fourth Wave

20 May

Digital Age: The Fourth Wave of Technology

Marketing and Mindfulness

24 Nov

marketing-and-mindfulness

There’s a revolution going on not just in politics but in other areas.

An interesting article from B&T about the new consumers who value sustainability, health and well being above therapy shopping.

http://www.bandt.com.au/marketing/marketing-mindfulness-future-holds

We need to listen to our customers.

The revolution says goodbye to Henry Ford?

6 Nov

There’s no doubt about it – there’s a revolution going on which is affecting politics globally (see Brexit and the rise of Trump) and the way we live and will live in the future.

This revolution has been driven by technology and the internet which is not new news. However when you read an article like this one from the head of George Soros’ economic think thank the Institute for New Economic Thinking and ex boss of the UK’s former financial watchdog the Financial Service Authority it does give one pause to think.

The world of work and jobs is changing.

The tech breakthrough companies generate huge wealth but fewer jobs.

Work has gone part time with “British economist Guy Standing argues that most of the people who work on these types of platforms are part of what he terms the “precariat” — low-paid workers with precarious job security.

lord

http://www.businessinsider.com.au/lord-adair-turner-tech-capitalism-wages-inequality-precariat-2016-11?r=US&IR=T

VET FEE HELP … is THE PARTY OVER?

9 Jan

vet feeI’ve been involved in vocational education and training now for over 20 years initially entering the sector by pure chance. I started with TAFE and found that my real experience in business and in a number of industries was key. In other words I wasn’t just a teacher.

Over time I worked in the not for profit sector managing the NEIS program for small business entrepreneurs, worked as a trainer/assessor for international colleges, became an instructional designer because of the lack of or poor quality of training materials, became experienced in the online environment and then worked for VET FEE providers.

With VET FEE – I started with face to face and suddenly found myself in classrooms with diverse people (many of whom didn’t want to be there.)

I’m a skilled and entertaining trainer so I was able to gain the respect of the students and turn the focus around. In one particular group I had a mix of an 18 year old right up to a 60 + . We had fun and they learned.

In the online sphere I worked as a course coordinator/program advisor/training manager while also developing learning materials designed to tell realistic stories around workplaces making the experience valid and interesting.

Online can be a lonely place so I worked with a team of mentors who managed students/learners to assist with progression and motivation. I quickly found out that just because your online, it doesn’t mean that you can’t be treated personally. I worked directly with learners and found that they were tremendously happy to have some help that transcended a downloadable pdf with too much information (or not enough) and a few distended assessment tasks.

Working with and managing mentors and trainers/assessors has also been interesting. I found that for the most part they are hard working, dedicated and creative if they are given the opportunity and the leadership.

So it’s still people to people: online or off.

Yes. There have been changes and it seems that the money tree has lost its leaves. There are more hurdles to jump for providers and brokers and this will see a downsizing of the industry as it’s no longer viable to employ vast numbers of employees to service the learners.

It will also be harder for RTO’s to sign up students and there are so many other hurdles (LLN etc) it’s looking like a steeplechase.

But one thing hasn’t changed. People still need to be trained. They still need qualifications on their CV’s.

CUT YOUR OVERHEADS NOT THE QUALITY. 

My advice to RTO’s who are scratching their heads … have a small but dedicated team who know what they are doing. Make the content interesting and current by discontinuing/limiting off the shelf content and providing other content.

One good trainer and a small team of mentors who understand the content can train and progress your learners … and they’ll be happy.

Australia in a state of change…so what’s new.

Industries grow and shrink but my family had a business that started in 1933 (midst of the great depression), and operated for 70 years.

How did we do that?

By keeping our eye on the ball, changing when trends changed, offering personalised service and our own unique products + promoting our brand personality.

Skilled operators will keep operating and make money.

Contact me and redefine your business model.

 

 

 

Working with Gen wotever

30 Aug

dobell

Quite recently I have had the privilege of working with a team of Gen Y’s. I think that’s their gen name (as opposed to genome) anyway. Their a bit older than Charles Lloyd Jones in this William Dobell portrait. They’re younger than me anyway. 

We have been working on a huge and creative project – something I couldn’t do on my own. These gens have been working with me and I have been managing them and their output. 

And yes … it’s true, they do work differently. They are definitely not your old time bank clerk types. They have different clocks and they can drift off but never too far.

What I have enjoyed is telling them stuff. It’s creative and we do a lot of writing. I tell them about The Confederacy of Dunces and the Catcher in the Rye. About original writers who also wrote and thought about freedom and how it dwells in the mind a lot of the time.

I give them tasks and I check up on them with a ‘how’s it going?’ lame style of management. I don’t get too concerned when they wander off and they do from time to time but I do keep track on deadlines.

We get along fine and they are producing – and more often than not, they surprise me with their work.

So I say Gen wotever. Show people respect and listen to them. When you delegate tell stories and have a laugh. 

Oh yeah … and say thanks.

Often

it’s a mad mad mad world of metrics

12 Jul

harold lloyd

We all know about metrics. The back end of the internet. The analytics. The tracking mechanisms of sites. 

They come in all shapes too. Line graphs. Dials. Segments. Bar charts. 

And they are great and necessary. How else do we know ‘how we’re doing!’

This is about productivity and we all have to be productive don’t we? Work, work, work …

There’s no time in an asynchronous world to stop and think. 

Why would you do that? There’s stuff to do. People are restless and they want it NOW.

I’ve spent time in organisations where metrics are key drivers, and that is fine. But when dials and graphs are key drivers, then strategy can go out the window if there is weak and lazy leadership.

Strategy is of the utmost importance. It’s the beginning of innovations. It’s the way to do things differently and better.

The fast knee-jerk get this done now attitude is a band aid solution.

Metrics can freak poor managers/leaders out because these measures make them or their area look bad, so they rush to fix something and it sets an unrealistic pace where mistakes are made and people break down or worse – feel like galley slaves, rowing to the beat of a drum.

I’m all for measurements and monitoring because I like change. 

But don’t let it freak you out. Sit down and think about things. Come up with new ways of doing things.

Calm down

resilience and taking it on the chin

14 Jun

Image

This is the Alcántara Bridge in Spain, built by the Roam Emperor Trajan between 104 and 106 AD. That’s almost 2200 years ago. It’s not modern engineering but it’s lasted. It’s prevailed. Can you imagine the hordes of people and animals and vehicles that have crossed it. The fights and battles. The life and death it has seen in that time.

The bridge has resilience built into it. That’s why it’s still here. It has strong foundations.

People at work work together. Sometimes they’re called teams. Teams support each other if they’re functioning. It’s a necessary element in all teams including sporting and in families. That’s nice isn’t it?

But guess what. S%$t happens (I censored that for you!)

But it does, even in the most highly functioning teams because people are people and we have moods, emotions, short comings. We’re not all nice all the time.

I heard about a man who was known as a man of god. That was his life. Doing good things for people who others shunned. He was also a boss. I heard that every morning he would walk into his offices and lose his block. He would systematically fire people and then an hour or so later re-hire them (or something like that.) This was devastating to his team of kind hearts and do gooders. But they stayed with him. Why?

Because they allowed him his childish behaviour because they recognised that he was angry and stressed. It wasn’t them.

It’s hard dealing with difficult people. But when you do and the sky doesn’t fall, then you build your understanding and resilience so the next time the boss loses it they know what to do. It’s called emotional intelligence.

Great teams have this resilience and it allows them to build trust and understanding one block of stone at a time.

Edvard Munch and social networking

28 Jan

the scream

I haven’t posted anything for a while because I’ve been busy living my real life.

That’s the life I have that’s actual not virtual.

My real life includes spending time with my family > my son is starting his 1st year of high school (that’s what we call it here in Australia,) and there were text books and stationery and uniforms to buy … oh and a digital tablet too! Cost a lot of money.

He’s full of anticipation and some nerves I guess. We’re happy and sad hoping to hang on to our little guy for a while longer before he thinks we’re total freaks.

Meanwhile, I’m checking emails and the emails that communicate new posts from Facebook, blogs I follow, tweets from Twitter.

Made me want to SCREAM

Too much now. Way too much.

As a marketer or a communicator both in the business and personal worlds … give us all a break.

Ask yourself:

Is this relevant?

Will it piss people off? (pardon me)

Does it add any value?

Like in sales, know when to shut up. Don’t oversell after you’ve heard those words, ‘I’ll take it.’

Just smile and start gift wrapping.

In the real world, we have real lives to live too.

Don’t we?