source: https://www.findmypast.co.uk/
Leadership and Management have never been more important in this era of disruption that some are calling the 4th Industrial revolution where:
- Traditional business models are breaking down and being replaced by big tech (the so called FAANGS of Facebook, Apple, Amazon, Netflix and Google) – add to that the gig guys = UBER et al.
- Traditional politics and government seems to be in a freefall with demagogues and political de-stabilizers running amok.
- Traditional Work and employment being replaced by AI, robotics and software.
- Intergenerational skepticism regarding the threat to the environment and climate change
This can lead to manglement (see above illustration of the old fashioned mangle … used to wring clothes out manually.)
Manglement leads to problems in organisations and businesses such as:
- Lack of communication = people unsure of their role or status or even what they need to accomplish
- Loss of motivation from former high performers who feel misunderstood and sidelined
- Heightened loss of a positive culture
- ‘Office’ gossip and backbiting
Manglement breaks down teams, loses productivity and often leads to high performers taking their talents elsewhere.
Manglement doesn’t care. Manglers don’t have the emotional intelligence to understand or even care. They see people as just numbers. They are unaware of the impact that this type of non management has on the people and ultimately the organisation.
Leaders and managers know their people and the value they bring and they communicate, consult and recognise.
Sometimes they even reward.